Artificial Intelligence is changing customer-facing businesses in big ways, and its impact keeps growing. AI-powered tools deliver real benefits for both customers and company operations. Still, adopting AI isn’t without risks. Large Language Models often produce hallucinations, and if these are fed biased or incomplete data, they can lead to costly mistakes for organizations. For […]
How AI is reshaping e-commerce experiences with data-driven design
In today’s fast-moving e-commerce environment, artificial intelligence is changing the game-leveraging real-time analytics, behavioural modelling, and hyper-personalisation to craft smarter shopping experiences. While online retail keeps gaining momentum, AI-driven systems empower brands to build interfaces that feel more intuitive, adaptive, and relevant to every shopper. This article examines how data-centric AI tools are rewriting the […]
What is social engineering?
Social engineering is a fancy way of saying that hackers trick real people into giving away secrets they shouldn’t share. Instead of breaking through a locked computer system, these tricks play with human feelings, asking someone to click a sketchy link, wire money, or spill private data. Picture an email that looks exactly like it […]
How China’s Generative AI Advances Are Transforming Global Trade
Contributed by: Sharon Zheng, FinTech Expert The evolving Chinese Generative AI technology is emerging as a distinct component of innovation that is set to transform China’s international trade. Given my background as an independent consultant on the intersection of technology, trade, and globalisation, I will discuss how China’s regulatory policy on generative AI is transforming […]
Data science is crucial for shielding biometric authentication systems from evolving threats
Biometric authentication systems are now commonplace in everything from smartphones to smart locks, moving far beyond simple face and fingerprint scans. Their growing adoption creates a pressing need for continual, rigorous protection. Data science drives this need, revealing how biometric verification can fortify privacy while streamlining access. The pressing question is how these scans translate […]
What is finance transformation?
Finance transformation isn’t just one thing; it’s a blend of people, processes, and technology that comes together to help a business’s finance team work better, faster, and with greater purpose. When a company decides to move forward with a transformation, it usually starts by stepping back and asking how day-to-day finance tasks can better support […]
Why hyper-personalised UX is the future – and how AI powers it
Author: Victor Churchill, a Product Designer at Orb Innovations. He is an exceptional Product Designer with over 7 years of experience identifying and simplifying complexities with B2B, B2C and B2B2C solutions. Victor has a proven track record of conducting research analyses utilising these insights to drive business growth and impact. *** After taking the world […]
How AI Detects Fraud in Banking
What is AI fraud detection for banking? AI in fraud detection focuses on using ML technologies to reduce fraudulent activities in the banking and financial services sector. By leveraging data, AI models are trained to distinguish between concerning activities and normal transactions, which aids financial institutions in mitigating the chances of fraud – detecting patterns […]
15 Best Practices for Code Review in Product Engineering Teams
A well-defined code review process within product teams is a powerful enabler for achieving high-quality software and a maintainable codebase. This allows for seamless collaboration among colleagues and an effortless interplay between various engineering disciplines. With proper code review practices, engineering teams can produce a collaborative culture where learning happens organically, and where improvements to […]
AI in Cybersecurity: Principles, Mitigation Frameworks, and Emerging Developments
What is AI in Cybersecurity? The use of intelligent algorithms and multitasking models to AI determining the cyber threat scenarios deals with electronic warfare intelligently. It is called Artificial Intelligence (AI). The sophisticated cybersecurity frameworks powered by AI are not only capable of preemptively analyzing and responding within split seconds but also detecting massive volumes […]